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Questions to ask a backup vendor

You're comparing backup or recovery vendors and want to get past the sales deck.

You get
15 questions in five groups, what strong and weak answers sound like, and a scoring sheet.
Works in
  • ChatGPT
  • Claude
  • Copilot
  • Gemini

Fill in the blanks

A few words each is enough. Leave a blank empty and the assistant will ask you or assume.

Describe, don't paste: no CUI, personal data, hostnames, IP addresses or credentials. What you type stays on this page until you copy it or open it in an assistant.

Your prompt0 of 2 filled
I'm evaluating backup and cyber recovery vendors for a [Organization type, e.g. state agency or defense contractor].

Our must-haves: [e.g. FedRAMP High, U.S.-based support staff, immutable copies, Microsoft 365 and VMware coverage]

Give me 15 questions to ask each vendor, grouped as: security of the backups themselves, recovery speed and testing, compliance and data residency, support and staffing, and total cost. Prefer questions that need proof over a yes or no, such as a live restore demo, the exact FedRAMP authorization and what's inside its boundary, or a recent third-party audit report. For each question, say what a strong answer and a weak answer sound like. Then give me a simple scoring sheet I can use across vendors.

Some details above are still in square brackets. Ask me for them before you answer, rather than guessing.

Before you paste

Read what comes back as a first draft. Check every claim about your own environment and any regulation it cites.

Then check the answer

Talk to a KELYN engineer

Put us through the same questions

Want a person to check the answer?

AI gets you a first draft. A KELYN engineer can tell you whether it would hold up in an assessment or a real recovery.